First national standard on e-commerce transactions launched in Singapore
As coronavirus prompts everyone to go online, Singapore launched its first standard on e-commerce transactions formulated to help businesses improve their online retail processes and policies.It covers e-commerce transactions from pre- to post-purchase activities and will serve as a practical reference for e-retailers and online intermediaries such as e-marketplaces.“The launch of the new standard - Technical Reference 76 (TR 76) - will help build trust and transparency in online transactions”, Enterprise Singapore (ESG) and the Singapore Standards Council said on Friday.Amid the coronavirus outbreak, e-commerce transactions have shot up with online retail sales generating an estimated 17.8% of total retail turnover in April, up from 5.5% in January.In comparison, online sales accounted fo...