Commentary: Could S$1 ride-hailing fee hike hurt Grab more than it realises?
Grab has a fine balancing act to consider yet in this instance, both customers and drivers were not happy, says NUS Business School's Nitin Pangarkar.
SINGAPORE: Grab recently announced a S$1 increase in its base fare effective from Jun 1.
The fare increase is aimed at increasing the earnings of its drivers, albeit marginally.
The hike will apply to Grab’s transport offerings except for Standard Taxi, GrabHitch and GrabCoach.
Grab had earlier offered benefits to eligible drivers before new restrictions under Phase 2 (Heightened Alert) were announced, including rental rebates of up to S$45 a week for GrabRentals, delivery opportunities on the Grab platform, and training and career support initiatives via Grab Academy.
The fare increase has attracted negative reactions from some cus...









